| India Domain Name Registration - FAQ |
- How to Get Support
- Are domain names case sensitive?
- Can I use my own
name servers?
- How do I modify the contact information for my domain?
- How do I modify the
name servers?
- How do I
Retrieve Password?
- How to signup as a new customer?
- I have accidentally registered the wrong domain name?
- Transfer domain from other registrar to Shyamnet
- What are the valid characters for a domain name?
- What does it mean to 'register a domain name'?
- What is a domain name?
- What is the difference between .com, .net, and .org domain names?
- Who should register a domain name?
- Why can't I find my web page?
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| How to Get Support |
Almost 99% of the issues are documented in the FAQ and therefore for any support issue the first best resolution would be the FAQ.
If the answer you are looking for is not available in the FAQ please send a mail to info@shyamnet.com
Please keep the following in mind while sending the mail
- Give as much information as you can about the error.
Give complete details of the error message. Saying that my email is bouncing is not enough. Paste the exact error of the bounce - preferably the entire Bounced Message in the Support Mail
Give any possible steps you may have taken trying to solve it. If you changed any permissions, or modified any code or tried any steps - jotting those down would help support tackle the problem faster |
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| Are domain names case sensitive? |
No they are not, so domainname.com is the same as DOMAINNAME.com. They are the same name, and can never point to two different sites. When you are looking for a domain name, you can type the name in lower, upper, or mixed case - it makes no difference.
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| Can I use my own nameservers? |
Yes, you can use your own
name servers. Go to your domain management tool control panel and simply enter the
name server you wish to use. You do not need to type in the IP addresses. These are looked up automatically by the DNS.
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| How do I modify the contact information for my domain? |
Below is the process for changing the contact information for your domain.
1) Log on to
http://shyamnet.myorderbox.com/servlet/ShowSplashPageServlet
2) Enter your Domain management username ,password and submit the information. Note: The username is actually your email address that you had entered while signing up as a customer at our end.
3) Then Select Product > Search > All orders - then search for the domain name
4) Click on Domain Name - Click To Manage >>
5) Click on Modify Contact Details button and Do the needfull .
If you cannot follow the process, you may please send us your password along with your username and the details which you need to update to info@shyamnet.com and we shall do the needfull. |
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| How do I modify the
name servers? |
Below is the process for changing the
name servers for your domain.
1) Log on to
http://shyamnet.myorderbox.com/servlet/ShowSplashPageServlet
2) Enter your Domain management username ,password and submit the information. Note: The username is actually your email address that you had entered while signing up as a customer at our end.
3) Then Select Product > Search > All orders - then search for the domain name
4) Click on Domain Name - Click To Manage >>
5) Click on Modify Name server button and Do the
needful .
If you cannot follow the process, you may please send us your password along with your username and the details which you need to update to info@shyamnet.com and we shall do the
needful. |
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| How do I Retrive Password? |
1) Click on to
http://shyamnet.myorderbox.com/servlet/ShowSplashPageServlet
2) Click on the "Forgot Password" Link. on the Customer Login section
3) Enter the email address with which you signed up as our customer.
4) A password will be emailed to you .
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| How to signup as a new customer? |
1) Click on to
http://shyamnet.myorderbox.com/servlet/ShowSplashPageServlet
2) Click on New Customers Click here to Signup >> on the Customer Login section
3) Follow the process as given |
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| I have accidentally registered the wrong domain name? |
| Once you have registered a domain, the process cannot be undone. If you wish to register another one, you must pay for each subsequent domain you successfully register. |
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| Transfer domain from other registrar to Shyamnet |
The detailed step by step procedure for Transfer of Domain
1) Click on http://shyamnet.myorderbox.com/servlet/ShowSplashPageServlet
2) Select Domain names > Transfer
3) Fill up the transfer request form and click on submit
8) Once this is done you will get an Order d .
9) We will activate this order as soon as you make the payments for the domain.
Transfer Process
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1) Once we receive the payments for the domain , we will initiate the transfer request .
2) So , immediately on provisioning for the order , the current Admin contact of the domain you wish to transfer will receive a mail from
Reseller Club on our behalf.
3) The admin contact will receive a mail with the following details
(a) A url
(b) A 32 bit Key
4) Go to the url mentioned and fill in the required fields.
5) Choose the Radio button to AUTHORISE the Request.
6) Click on the "Continue Button"
7) On doing the same , within next 48 hrs the admin contact of the domain will receive a mail from his current registrar ,stating that they have received a transfer request for your domain.
Authorise this transfer request similarly.
8) Once this is done perfectly all right , the domain will be transferred within next 4-5 days to us.
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| What are the valid characters for a domain name? |
A domain name can be up to 63 characters (letters, numbers or combination) long plus the 4 characters used to identify the domain extension (.com, .net, .org). The only symbol character domain names can include is a hyphen (-) although the domain name cannot start or end with a hyphen. Common symbols such as asterisks (*), under scores (_), and exclamation points (!) are not allowed.
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| What does it mean to 'register a domain name'? |
There is a central registry database of all domain names on the Internet. In order for your domain name to be recognized, it must be in the registry. 'Registering a domain name' means you are associated with that domain name for the period of the registration. |
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| What is a domain name? |
Similar to how your house address indicates where you live in the world, a domain name indicates where your web site's location is on the Internet. Generally people want domain names that are easy to remember so that others can locate their web site very easily.
A domain name is an alias for a particular numeric Internet Protocol (IP) address. (An IP address is a string of four numbers ranging from 0-255 separated by periods called dots. A typical IP address could look something like: 64.202.115.189) Every computer connected to the Internet has at least one IP address that uniquely identifies it from all other computers on the Internet. Because numeric IP addresses are relatively difficult for people to remember, the domain name system (DNS) was created to allow people to associate meaningful and easy-to-remember aliases with actual IP addresses. Since every IP address is unique, every domain name must also be unique. Domain names correspond to numeric IP addresses and the DNS matches domain names to IP addresses so that users of the Internet only have to remember domain names, not numbers. |
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| What is the difference between .com, .net, and .org domain names? |
The domain suffixes were originally intended to differentiate between various types of organizations on the Internet, in the following way:
.com -- businesses and commercial enterprises
.net -- network-related organizations and enterprises
.org -- charitable or non-profit organizations
However, these days, there are many for-profit organizations using .org addresses, and non network-related companies using .net addresses, so really, it's up to you to choose the name that you want, dot com names being far the most popular choice. |
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| Who should register a domain name? |
Anyone planning to establish a presence on the Internet should register a domain name. Domains can be brand names, trademarks, service marks, company names, products, services, family names, your name, organizations, interests, etc.
If a company conducts business over the Internet, or even if that company plans to do so in the future, they should register their domain name(s) now. Once a name is taken, it's gone. |
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| Why can't I find my web page? |
A domain name is just an identity. You need to take Hosting for your Domain . Hosting is also provided by us. Visit http://webhosting.shyamnet.com/index.htm to know more.
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